To determine your interlocutor, enter your department / country, specify the subject of your inquiry below. For any other request, fill out our contact form
Séléctionner un département
Commercial
Quote: Material / Spare parts / Commissioning
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher - csegond@vim.fr - Téléphone : 33164476259
Account opening
Regional sales assistance
NOE Karine - knoe@vim.fr - Téléphone : 01 64 47 62 81
Modification of contact details: addresses / telephones / email / siret
Regional sales assistance
NOE Karine - knoe@vim.fr - Téléphone : 01 64 47 62 81
Annual commercial conditions
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher - csegond@vim.fr - Téléphone : 33164476259
Difference in invoices, payment terms
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher - csegond@vim.fr - Téléphone : 33164476259
Contact the Accounts Receivable department:
Request for visits
Technical
Information and sending of documents: PV / Notices / Catalog / Excel price list
Regional sales assistance
NOE Karine - knoe@vim.fr - Téléphone : 01 64 47 62 81
Access all product documentation
Technical info / selections
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher - csegond@vim.fr - Téléphone : 33164476259
VMC Collective Housing studies
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
VMC studies technician collective housing
DIALLO Mamadou Bobo - mbdiallo@vim.fr - Téléphone : 01 64 47 62 62
Ordered
Sending of Orders: new or modified
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher - csegond@vim.fr - Téléphone : 33164476259
Acknowledgment of receipt of orders / Product availability
Order tracking
HECQUARD Thomas - thecquard@vim.fr - Téléphone : 33 5 49 06 60 35
Contact the Sales Administration Department:
Deliveries / Management of anomalies
Logistics follow-up
HECQUARD Thomas - thecquard@vim.fr - Téléphone : 33 5 49 06 60 35
Contact the Sales Administration Department:
Escalation of product / service quality problems
Contact the Quality Department:
sav@vim.fr - Tel : 33 5 49 06 72 06 or 33 5 49 06 60 14
After-sales
Material recovery request
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Precise material availability
Contact the Sales Administration Department:
Organization of commissioning
Telephone advice at start-up
Export manager
BORIE Christophe - cborie@vim.fr - Téléphone : 33 1 64 47 62 70
Replacement of equipment under warranty
Contact the After Sales Service:
sav@vim.fr - Tel : 33 5 49 06 60 38 or 33 5 49 06 60 25 Costing of non-priced spare parts
Contact the After Sales Service:
sav@vim.fr - Tel : 33 5 49 06 60 38 or 33 5 49 06 60 25 VIM - Headquarters
2 Rue les Prés Megy - 79800 Soudan - FRANCE
Phone : +33 (0)5 49 06 60 00
infoclient@vim.fr
Hours: 8:30 am-12pm / 1:30 pm-5:30pm
except Friday 4:30 p.m.
Northern Regional Directorate
Bonde Industrial Zone - 2 rue du Buisson aux Fraises - Building E
91300 MASSY
Such : 01 64 47 62 81
drnord@vim.fr
Business Contact Map
Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.
Western Regional Directorate
1 Rue Charles Lindbergh - Le Concorde - Hall G - 44340 BOUGUENAIS
Such : 02 40 48 72 18
drouest@vim.fr
Business Contact Map
Southern Regional Directorate
36 Avenue des Frères Montgolfier - Building B
69680 CHASSIEU
Such : 04 72 79 38 20
drsud@vim.fr
Business Contact Map
Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.
Export Department
ZI de la Bonde - 2 rue du Buisson aux Fraises - Build E
91300 MASSY
Phone : +33 1 64 47 62 70
Fax: +33 1 64 47 62 75
export@vim.fr
Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.
