To determine your interlocutor, enter your department / country, specify the subject of your inquiry below. For any other request, fill out our contact form

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Open Close Commercial

Open Close Quote: Material / Spare parts / Commissioning

Open Close Account opening

Open Close Modification of contact details: addresses / telephones / email / siret

Open Close Annual commercial conditions

Open Close Difference in invoices, payment terms

Contact the Accounts Receivable department:

compta@vim.fr

Open Close Request for visits

Open Close Technical

Open Close Information and sending of documents: PV / Notices / Catalog / Excel price list

Open Close Technical info / selections

Open Close VMC Collective Housing studies

Open Close Ordered

Open Close Sending of Orders: new or modified

Open Close Acknowledgment of receipt of orders / Product availability

Contact the Sales Administration Department:

adv@vim.fr

Open Close Deliveries / Management of anomalies

Contact the Sales Administration Department:

adv@vim.fr

Open Close Escalation of product / service quality problems

Contact the Quality Department:

sav@vim.fr - Tel : 33 5 49 06 72 06 or 33 5 49 06 60 14

Open Close After-sales

Open Close Material recovery request

Open Close Precise material availability

Contact the Sales Administration Department:

adv@vim.fr

Open Close Organization of commissioning

Open Close Telephone advice at start-up

Open Close Replacement of equipment under warranty

Contact the After Sales Service:

sav@vim.fr - Tel : 33 5 49 06 60 38 or 33 5 49 06 60 25

Open Close Costing of non-priced spare parts

Contact the After Sales Service:

sav@vim.fr - Tel : 33 5 49 06 60 38 or 33 5 49 06 60 25



VIM - Headquarters

Les Prés de Mégy Sud - SOUDAN - CS 60120
79401 ST MAIXENT L'ECOLE CEDEX
Phone : 05 49 06 60 00
Fax: 05 49 06 60 28
infoclient@vim.fr



Hours: 8:30 am-12pm / 1:30 pm-5:30pm
except Friday 4:30 p.m.

North regional office

ZI de la Bonde - 2 rue du Buisson aux Fraises - Build E
91300 MASSY
Phone : 01 64 47 62 81
Fax: 01 64 47 62 85
drnord@vim.fr



Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.

South Regional Directorate

36 avenue des Frères Montgolfier - Building 3
69680 CHASSIEU
Phone : 04 72 79 38 20
Fax: 04 72 79 38 19
drsud@vim.fr



Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.

Export Department

ZI de la Bonde - 2 rue du Buisson aux Fraises - Build E
91300 MASSY
Phone : +33 1 64 47 62 70
Fax: +33 1 64 47 62 75
export@vim.fr



Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.

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